Legal
These terms explain how the wescape.online website and eSIM services work, what we expect from users, and how purchases are handled.
These Terms of Service are effective as of the date they are posted on this page.
By accessing the wescape.online website, creating an account, or purchasing an eSIM plan, you agree to these Terms of Service and any policies referenced here.
If you do not agree with these terms, do not use the website or purchase any services.
wescape.online sells digital eSIM plans for compatible devices. Service availability, network quality, speeds, and coverage may vary by destination, device, carrier partner, and local conditions.
Activation instructions, plan validity, and supported destinations are shown before checkout and in your order confirmation.
You are responsible for making sure your device is unlocked, eSIM-compatible, and able to connect to supported networks.
You must provide accurate account, billing, and contact information and keep it up to date. You are responsible for activity performed through your account.
Once payment is confirmed, the eSIM profile and activation instructions are delivered electronically. Delivery is generally immediate, but timing may vary based on payment verification or technical issues.
Plan validity may begin when the eSIM is installed, activated, or first connects to the network, depending on the product details shown at purchase.
Prices are displayed at checkout and may change at any time before an order is placed. You agree to pay the total amount shown for the plan, including any applicable taxes or fees.
Payment is processed through third-party providers. We do not store or control all payment network functions and are not responsible for delays or failures caused by the payment processor.
You may not use the service for unlawful activity, fraud, abusive traffic, tampering, reverse engineering, or any use that could harm our systems, our partners, or other users.
We may suspend or terminate access if we reasonably believe the service is being used in violation of these terms or applicable law.
Refunds are handled under our Refund Policy. In general, unused and uninstalled eSIMs may be eligible for review if a request is submitted within the stated timeframe.
Once an eSIM has been installed, activated, or used, it may no longer qualify for a refund except where required by law.
Mobile connectivity depends on third-party networks and local conditions outside our control. We do not guarantee uninterrupted service, specific speeds, or coverage in every location.
Maintenance, outages, force majeure events, roaming restrictions, and device limitations may affect your ability to use the service.
The website, branding, content, software, and related materials are owned by or licensed to wescape.online and protected by applicable intellectual property laws.
You may not copy, distribute, modify, or exploit our content without prior written permission, except as allowed by law.
To the fullest extent permitted by law, the service is provided on an as-is and as-available basis. We disclaim warranties that cannot legally be excluded.
To the fullest extent permitted by law, wescape.online will not be liable for indirect, incidental, special, or consequential damages arising from your use of the service.
We may update these terms from time to time to reflect changes in our services, partners, or legal requirements. The updated version becomes effective when posted on this page unless stated otherwise.
Your continued use of the website after an update means you accept the revised terms.
If you have a question about these Terms of Service or need help with an order, please contact our support team through the Contact Us option in the site footer.
Reach out through support or contact us at support@wescape.online if you need clarification on your order, account, or service use.